How can we help?

Find answers to common questions or reach out to our team.

I forgot my password or can't login.

If you are having trouble logging in, click the 'Forgot Password' link on the app's login screen. You will receive an email with instructions to reset your password. If you don't receive the email, please check your spam folder.

Songs are buffering or failing to play.

Playback issues are usually related to network connectivity. Try switching between Wi-Fi and Cellular data. If the issue persists, clear the app cache in your device settings or try logging out and logging back in.

How do I cancel my subscription?

If you subscribed via the Google Play Store, you must manage your subscription directly in the Google Play app. Go to Play Store > Profile > Payments & subscriptions.

Still need help?

If you couldn't find the answer to your question, our support team is available to help you resolve any issues.

Contact Support